Accessibility Standards Policy
At M CON we aim to build honest, respectful, and individual relationships with our customers. All customers must receive a high level of customer service. This is not only common courtesy and good customer service it is also the law.
Every business, including M CON, has a certain way of doing things and sometimes a company’s customary or standard way of doing things makes it difficult or impossible for customers with disabilities to purchase or enjoy goods and services.
The purpose of this policy is to meet the requirements of the Accessibility Standards for Customer’s Service, Ontario Regulation 429/07 under the Accessibility for Ontarian’s with Disabilities Act 2005 and applies to the provision of goods and services to the public and/or third parties.
All goods and services provided by M CON shall be consistent with the principles of dignity, independence, integration and equal opportunity.